BroadWorks Call Recording
Call Recording for BroadWorksFully integrated call recording and analytics in one single portal
iCall Suite Call Recording from Tollring has been designed for the BroadWorks platform to deliver actionable insight and business intelligence. Coupled with the analytics provided on the recorded calls, iCall Suite strengthens your product portfolio to provide your customers with a detailed understanding of their customers’ experience or ‘journey’
Users are added by an administrator and they can then log into iCall Suite and access the call recordings via a web browser. It is fully integrated with the Broadworks platform and no third party apps are required.