Drive Performance and Customer Experience

Business Analytics for Mitel MiVoice Business

New in-built MiVoice Business Analytics Collector for iCall Suite

iCall Suite for MiVoice Business is now available direct within Mitel’s online subscription service for powerful call analytics at a click of a button.

Our all new integration enables Mitel partners to access Tollring powerful call analytics at a click of a button without the need to invest and install separate servers or data collectors. With the iCall suite now being embedded into Mitel’s core infrastructure, partners are now able to set up analytics for their customers with zero cost and have customers up and running within minutes. Customers can access the analytics hassle free via their Mitel MiVoice Business subscription service.

Why You'll Love Business Analytics for Mitel

reduce churn

Gain Competitive Advantage

Understand customer interactions to gain an edge

Gain Visibility of Expenditure

Visualise Business Productivity

Customised reports, visual wallboards and dashboards

Control and reduce costs

Flexible User Subscriptions

Choose a mix of user subscriptions to match needs

Cutting Edge Workforce Productivity

Empower Your Teams

Schedule reports to share critical insights across the business

Increase Customer Satisfaction

Understand Performance

KPI-driven business performance dashboards

Fully Integrated Modules

Drive Customer Engagement

Visibility of call journeys to understand customer experience

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