Monitor Customer Experience and Productivity
Find Out More About iCall Suite Call Analytics
How iCall Suite Helps Partners and Customers
Customers Can Gain Powerful Insights and Business-Critical Call Metrics:
- Real-time detailed call reporting and data visualisation
- Pre-defined and configurable visual dashboards and wallboards
- Live call centre statistics
Partners Can Gain Use Analytics to Drive Customer Engagement, Loyalty and Retention:
- Account managers can help businesses drive performance
- Cross-sell and upsell valuable features
- Add value and drive additional revenue streams