Drive Staff Performance and Maximise Customer ExperienceA Suite of Workforce Productivity Tools in One Single Portal
iCall Suite from Tollring has been designed for Webex Calling to provide the industry’s most comprehensive portfolio of business intelligence solutions for Webex customers.
With remote working and a focus on customer experience on the rise, users in the Webex calling ecosystem have a new opportunity to drive revenue from their call data.
Keep teams on target and focussed on success with the ability to share business performance dashboards, team wallboards and trend reports. Best practice can be shared and teams compared using trend, call back and call journey analysis.
Tollring business analytics, built for Webex Calling, provides simple wallboards through to sophisticated and fully customisable call reporting.
Users are provisioned using their login credentials to Webex Calling, then they can log into iCall Suite via a web browser. It is fully integrated with the Webex Calling platform and no third party apps are required.
Terms and conditions:
This offer is available to new and existing customers and only applies to new licences ordered. Under the promotion, advanced level licences, or your platform’s equivalent, will be provided free of charge for 1 month. Each user license is for single use. After the 1 month trial, licences will revert to standard pricing. Users must cancel their licences before the end of their trial or they will automatically be invoiced at their standard rate.