Drive Customer Engagement

Demonstrate Value and Differentiate your Proposition

Increase Sales and Drive Customer Engagement

iCall Suite business analytics and call recording is proven to help customers increase sales and drive customer engagement, loyalty and retention.

iCall Suite is sold via an extensive network of global partners, enhancing their portfolio and adding value to product propositions. Our partners have access to customer analytics, self-provisioning, multi-tier channel setup, access to automated billing and APIs for integration with existing tools.

Partner support covers 3 key areas:

  • Partner ToolkitCustomer provisioning, sandbox and testing, access to product demo and customer trials
  • Partner Analytics and BillingPartner management analytics and billing tools
  • Partner Training: Fast ‘Go To Market’ support via the Tollring Training Academy (sales and technical training courses and additional resources)

UCaaS Account Managers & Business Development Managers are using these tools to differentiate their engagement with existing & prospective customers, by connecting to multiple stakeholders within customers and establishing themselves as a true ‘trusted advisor’.

  • Transform business performance reviews by demonstrating value to marketing, sales, support & customer experience teams
  • Avoid a feature/price comparison with competitors by differentiating your proposition and focussing on intelligent business conversations that help stakeholders across the business
  • Drive customer centricity and focus on customer needs by displaying performance metrics on wallboards
  • Help marketing teams to manage & measure the customer journey from online to offline
  • Illustrate which customers consume sales and support teams; the high value or low value customers
  • Substantiate solution upgrade and feature additions with facts, not fiction
  • Reduce customer churn 

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Partner Toolkit

Analytics & Billing

Partner Training

Become a Partner

Training Courses

Tests & Certification

Additional Resources

Partner Toolkit

Analytics and Billing

Partner Training

Become a Partner

Interested in Becoming a Partner?

Ask us about our white label options

Our partners include network carriers, phone manufacturers, service providers and distributors.
Brand customisation options are available for private instance partners, including multi-tier branding.
For details of how to become a partner or to request a demo please get in touch or for further information visit the www.tollring.com website.

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